Refund Policy
At SkyResume, we are committed to providing tools and services that help users discover job opportunities, improve resumes and develop their professional skills.
1. No-Refund Policy
All subscription payments made to SkyResume are non-refundable once a customer has accessed or used the paid features included in their subscription.
Before completing a purchase, users are encouraged to review the available subscription plans, features, and pricing to ensure that the selected plan meets their needs.
2. Subscription Access and Usage
Once payment is confirmed, users can access the paid features included in their subscription plan.
If a user has accessed or used any paid feature, the subscription payment is non-refundable, even if the user subsequently decides not to continue using the service.
3. Subscription Cancellation
Users may cancel their subscriptions to prevent future renewals, subject to the cancellation process and terms applicable to their plan.
Cancelling a subscription does not automatically entitle the user to a refund for a payment already made. Access to paid features following cancellation will depend on the applicable subscription terms.
4. Technical Issues and Payment Errors
If a user experiences a technical problem, cannot access a paid feature, or encounters a payment error, they should contact SkyResume Support for assistance.
Our support team will review the reported issue and help resolve it where possible.
Any applicable legal rights relating to refunds or payment disputes remain unaffected by this policy.
5. Agreement to the Policy
By purchasing a SkyResume subscription, users acknowledge that they have reviewed the subscription details, pricing, and applicable refund terms.
Users are encouraged to contact SkyResume Support if they have questions about a subscription before completing their purchase.
6. Contact Us
For questions or assistance regarding subscriptions and payments, please contact SkyResume through the official support channels provided on our website.